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Associate Quality Analyst

Stow, OH
  • Job Category: Operations Group
  • Job Type: Full time
  • Reqid: J0085483
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Elevate Your Career at Iron Mountain

Are you a detail-oriented professional with a knack for systems and a passion for quality?

Join our team as an Associate Quality Analyst , where you'll play a crucial role in supporting and optimizing Iron Mountain’s ALM quality and compliance management systems.

In this role, you’ll have the opportunity to apply your technical expertise while interpreting and implementing InfoSec, Environmental Health & Safety, and industry-specific standards. You'll collaborate closely with cross-functional teams to identify gaps, mitigate risks, and drive continuous improvement, ensuring the highest levels of quality and compliance.

What we offer:

  • Comprehensive Benefits Package

  • Flexible vacation policy, paid holidays, paid sick/personal time

  • Tuition Reimbursement

  • 401(k) with company match & Employee Stock Purchase Program

  • EAP- Employee Assistance Program

  • Bonus Potential

Responsibilities:

  • Support third party, and customer audits by performing audit readiness, gathering audit evidence, recognizing audit risks, and assisting in gap remediation

  • Performing administrative support of the overall Quality/Compliance program by updating risk register, reporting on control assessments, developing internal documentation, maintaining document repository, preparing gap analysis, updating policy documentation, internal audit and CAPA management, facilitation of applicable processes for management of change (MOC) and responding to internal and external requests for information

  • Management of the QMS system and associated processes such as document and record controls, MOC, CAPA, Internal audit records, KPI reporting, etc.

  • Collaborate with the quality and compliance teams and other internal teams in order to ensure risk-based controls are evaluated when new systems, processes, or procedures are being deployed

  • Support internal and external audits, as needed

  • Learn, and maintain working knowledge of information security, risk, quality and compliance frameworks such as: ISO 27001, ISO 9001, ISO 14001, ISO 45001, R2, NAID, and other Iso standard as required by the business.

Requirements:

  • High-level of resourcefulness and initiative, positive outlook, and a self-starter with a go-getter attitude; enthusiastic on learning sometimes complex concepts in a fast paced, global environment with projects that can sometimes occur during non-traditional hours

  • Ability and motivation to take ownership of projects and initiatives, hard-working, and determined to execute maximum customer satisfaction

  • 2-4 years’ experience in a quality and EHS management systems administration and team support within projects.

  • Exceptional technical writing, listening, and communicative skills; ability to comprehend and retain large amounts of information, articulate sometimes abstract ideas and control objectives effectively

  • Excellent analytical skills, sound judgment, and ethical decision-making capability

  • Ability to work autonomously and have the ability to effectively share ideas and solutions with a diverse group of people and build strong working relationships

  • Effective time management and organizational skills with the ability to prioritize and balance competing priorities and meet difficult deadlines, while furthering knowledge of compliance frameworks and information security topics

  • Proficiency with QMS and EHS software platforms (ETQ, Momentum QMS, Velocity EHS, etc.)

  • Proficiency with common office tools (MSWord, Excel, PowerPoint, Visio, GSuite, etc.)

I ron Mountain’s Asset Lifecycle Management (ALM) business is responsible for the deployment, management, and ultimate decommissioning and disposition of technology assets. These include hard drives, servers, laptops, tablets, and network devices that contain customer or organizational data that needs utmost safeguarding when they reach their end of useful life.

In the process, ALM takes IT assets to sanitize, clean, and remove the data and recycle or repurpose in a sustainable and environmentally sound way.

Join us at the Mountain where culture and values are practiced and respected every day. Apply Now!

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0085483

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Diversity, Equity & Inclusion

Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce. Do you want to know more about our DEI efforts? Click here

Environmental, Social & Governance

At Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact. Do you want to know more about our sustainability efforts? Click here

Employee Resource Groups

Do you want to get involved and make a difference? By joining Iron Mountain, you can also be part of our Employee Resource Groups.