Iron Mountain Operations Jobs

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look at our history <a href="https://www.youtube.com/watch?v=_xXgAGTtM6I" target="_blank"> here </a>.</p><p></p><p> Iron Mountain
cs. Please see our <a href="https://www.ironmountain.com/about-us/values" target="_blank"> Values </a> and <a href="https://www.ironmountain.com/about-us/global-procurement/prospective-supplier-information/guidelines-for-suppliers/standards#:~:text=We%20insist%20on%20honesty%2C%20integrity,with%20whom%20we%20do%20business." target="_blank"> Code of Ethics </a> for a look at our
y Policy Statement, <a href="https://www.dol.gov/agencies/ofccp/posters">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Imaging Operations Specialist (Team Lead) in Saint Louis, Missouri

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Imaging Specialist (Team Lead)

WHAT’S IN IT FOR YOU?

  • FULL BENEFITS – 1st Day of Employment

  • Competitive Pay with Annual Merit Increases

  • 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay

  • 401 K (with company match) & Employee Stock Purchase Program

  • Company Paid Uniforms & Safety Footwear

  • Tuition Reimbursement

PAY: $18.70 hr plus full benefits day 1 of employment

SCHEDULE :

1st Shift 6:00 - 2:30 pm Monday - Friday

LOCATION: 1 Archives Dr. St. Louis MO

KEY RESPONSIBILITIES:

  • Team Management: Oversee a team of 9 - 10 FTE's Conduct weekly reviews with Team Leaders and monitor process-level performances daily.

  • Operational Excellence: Develop, implement, and continuously review operational policies and procedures to ensure seamless business delivery. Manage workforce planning, scheduling, attrition, and absence management.

  • Staff Development: Ensure continuous staff training, including cross-training and process upgrades. Maintain high motivation levels across the team.

  • Client & Vendor Management: Build and maintain strong client relationships. Handle client and vendor billing, along with other financial tasks as per defined processes.

  • Process Improvement: Create SOPs and process maps, identify improvement opportunities, and manage center performance through monitoring, problem resolution, and quality assurance measures.

  • Technical Acumen: Utilize strong technical knowledge of systems and software to identify problems and collaborate with IT for solutions.

  • Recruitment & Staffing: Conduct associate-level interviews to ensure staffing aligns with business needs.

  • Leadership & Culture: Promote a culture that encourages top performance and high morale. Ensure high standards of productivity, quality, and customer service.

  • Professional Development: Participate in workshops, training sessions, and team projects to maintain consistent professional growth.

  • Provide daily direction to employees in order to accomplish projects. Manage project timelines, quality and outcome of Customers orders.

  • Lead, mentor, cross train and provide accountable standards and measures to the department employees.

  • Research and resolve customer issues, modify work procedures as needed to meet customer demand.

  • Ability to assist in the invoicing process.

REQUIREMENTS:

Functional Knowledge, Skills, and Competencies:

Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge.

Business Expertise:

Basic understanding of project lifecycles.

Leadership:

Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.

Interpersonal Skills:

This position requires good communication skills to communicate effectively internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication. Ability to communicate effectively current imaging processes.

Travel Requirements:

  • Total travel: 1%

  • Local travel (Depending on District): 1%

Education:

Preferred Education/Preferred Experience:

2 years college/2 – 4 Years

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0081810

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