Iron Mountain Operations Jobs

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Role

Iron Mountain's Warehousing and Logistics 3PL unit offers secure pallet storage, inventory management, and transportation services. Specialising in efficiency, cost reduction, and compliance, their scalable solutions optimise logistics and support a wide range of industries, ensuring smooth management of palletised goods and supply chain demands.

Based Magna Park, Lutterworth, with occasional travel across warehousing + Logistics (W+L) sites in the UK

The Stock, Systems and Planning Manager reports to the General Manager, Magna Park. Leads a small team of an Inventory Manager / Supervisor and Stock Controllers. Provides accurate and timely information to the General Manager, the Operations Director and Management teams to assist and facilitate the successful delivery of shared user services. Uses systems and other tools to effectively plan manpower and other resources from all available sources of information.

Duties and Responsibilities

• Provides key information on all inventory related issues - develops and manages reports for internal and external use

• Support and develops customer requirements for all stock-related challenges

• Acts as the key link between operations and the wider IT community for WMS and other systems

• Supports development of systems to improve operational efficiency

• Provides analytical support to operations for labour planning, headcount, productivity

• Supports operational decision-making by providing insight and analysis

• Accountable for the delivery of all stock integrity and the management of related KPIs across all contracts

• Develops, with the operations team, best practice and standardisation of all control processes

• Responsible for key control measures, including the integrity of the end user client’s stock to ensure customer service levels are maintained, SLAs are met and that the WMS is accurate at all times

• Leads on development of systems to support items inclusive of user experience

• Builds strong working relationships with all key stakeholders to ensure first class operational delivery, with a focus on stock integrity and planning accuracy

• Serves as the lead point of contact for all stock related performance issues

• Delivers a culture of efficiency and continuous improvement by utilising the most appropriate methodology on a consistent basis

• Enables audit governance to ensure adherence to specific regulatory body standards and client standards as required from time to time

• Ability to create detailed and trend analysis that identify route cause and resolution through Root Cause and Corrective Action principles

• Designs and implements action plans that increase quality, inventory accuracy and quality of service to meet customer requirements and with the ability to upscale and adapt to increased customer demand.

• Develops and delivers the inventory strategy, and the standardisation and implementation of robust processes. Responsible for ensuring all inventory policies and practices are adhered to and adopted throughout the W+L business.

• Responsible for rolling out an Audit programme across all sites.

• Oversees customer stock takes and audits.

• Will be required to facilitate, coach and motivate cross functional teams to achieve stock management objectives

• Communicates and liaises with other departments to ensure a smooth & effective customer experience

• Leads customer review meetings and participates in tenders / presentations

• Proactively seeks opportunities for business improvements within contracts

• Must be able to demonstrate a proactive and positive approach in supporting operations

• Ability to travel to other sites in the W+L network and provide support as required

• Proactively leads the Inventory Management team to achieve planned targets and deadlines, objectively measuring performance providing regular reviews, feedback and coaching within a successful “can do” culture

• Actively manages the teams’ success and development through appraisals and performance reviews, coaching and developing, leading a high performing team and creating succession plans

Experience, Skills and Attributes

• Experience of working with Manhattan WMS is strongly desirable - other WMS experience essential

• Third party logistics experience desirable

• Strong data analysis skills - and the ability to quickly assess raw data and create reports

• Clear, simple and respectful communication in both verbal and written form

• Excellent interpersonal skills and able to communicate at all levels

• Critical thinking skills, being able to analyse datasets and establish conclusions that allow the right decisions to be made

• Commitment to providing customers with the highest standards of service in an appropriately timely manner

• Demonstrable ability to communicate with and influence key stakeholders at all levels of the client’s organisation

• Leadership of a team of Stock and Systems experts. Build positive team culture in line with overall W+L direction

• Continuous improvement of existing platforms to ensure best practice is continually bettered

• Ability to challenge others on their methods of working and manage process adherence

• Strong attention to detail

#LI-DNI

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0079159