Iron Mountain Assistant Dispatcher in Los Angeles, California
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.
Client-facing communications including confirmation of following days ETAs, scope of work, special instructions for drivers etc.
Driver-facing communications including generation and organization of paperwork that represents each day of work for a team of drivers.
Monitors driver progress on tracking systems and mediates any ongoing changes to the schedule or the scope of active trucks.
Coordinates through-bill paperwork handoffs.
Update system of record with actual use of labor and materials to close out billing.
Communicates start times to drivers daily.
Coordinate assist drivers for completing computer based training, submission of worked hours, and other in-office tasks.
Coordinates drivers with completing expense reports on a regular (weekly) basis.
Approve/reject completed expense reports.
Calculate, complete, and submit mileage manifest for payroll bi-weekly
Work with the Logistics Manager to ensure all trucks are properly registered and insured.
Coordinate trucks for repair and return.
Coordinate completion of driver qualification files for current drivers and new hires.
As delegated, request purchase orders and make purchases.
Provides general administrative and logistical support to the Dispatchers and coverage as needed.
Key Skills, Requirements and Competencies:
Administrative support experience in a professional environment
Excellent verbal communication, written communication, and proofreading skills
Keen sense of accuracy and attention to detail
A professional demeanor and the ability to handle matters confidentially
Ability to provide excellent internal client service and exhibit a sense of urgency to complete duties in a timely manner
Ability to interface well with all levels of employees in a highly professional and friendly manner
Proven team player
Desire to be part of a rapidly expanding business
Proficient in Google Office platforms (Gmail, Google Calendars, other G Suite apps)
Ability to adapt to changing software platforms as needed
US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
CAN: Iron Mountain Canada Corporation (“Iron Mountain”) is an equal opportunity employer and
employs qualified individuals based upon job-related qualifications regardless of race, religion, colour, sex, national origin, age, disability, sexual orientation, or any other status protected under applicable provincial, federal, or local law.
Ontario: Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE