Iron Mountain Operations Jobs

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Iron Mountain Operations Manager in Long Island, New York

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

Job Title: Operations Manager

FLSA Status: Exempt

Reports To: Regional General Manager

Location: 33-20 48th Avenue, LIC

Schedule: 8:30am – 5:00pm

Travel: N/A

# of Direct Reports:

Summary :

The Operations Manager is responsible for all storage accounts, client services, operations and administration of the Boston Office. Additionally, this position will manage an operations team, who thrive on exceeding Crozier’s client’s expectations.

Ideal candidates for this position have the ability to organize, schedule, and plan daily activities, while building a highly motivated performance team and supporting operations staff with warehouse guidance and knowledge.

Job Responsibilities:

  • Safety & Security - responsible for the safety and security of clients, employees, and the art. Liaises with Head of Security for all issues relating to building security and fire prevention, CCTV, and burglar alarms. Acts as first responder to any and all off-hour emergencies and second in the respond central station call tree. Responsible for security and security of the building, equipment, and grounds.

  • Staff - responsible for training, mentoring, coaching, developing and retaining all facility staff. Manage workload to ensure the facility is appropriately staffed at all times. Input and approve payroll. Continuously review areas of responsibility to increase productivity and improve efficiency. Keep all commitments, operate with integrity, and promote “open book” management style. Provide leadership to the team and set a personal example for others to emulate.

  • Finance - responsible for meeting monthly financial targets set by the company. Prepare and monitor annual operation budget.

  • Administration - supply estimates and facility availability information to internal clients. Coordinate activity logistics and handling strategies. Schedule and coordinate third party vendors.

  • Engineering/Facility - acts as liaison with Engineering for all issues relating to building and equipment. Responsible for maintenance, general upkeep and appearance of facility.

  • Client Services – assumes role of primary contact with clients and accounts, advises on innovative developments, and new business opportunities.

Experience, Skills and Attributes:

  • Bachelor’s degree preferred, or equivalent work experience. 3 -5 years of supervisory or managerial experience

  • Strong working knowledge of art logistics, including current packing, handling, storage, and transportation methods and materials/equipment

  • Track record of excellent customer service

  • Demonstrated leadership ability

  • Capable of working well under pressure and deliver on deadlines

  • Excellent communication, organizational, analytical, and problem-solving skills

  • Ability to plan, multi-task and manage time effectively

Job / Physical Requirements/Qualifications:

Physical Requirements: Ability to move, pack, unpack, lift artwork/property. Must use and/or operate equipment and tools in warehouse, (un)loading trucks, or onsite

Travel Requirements:

% Total travel (local): 5% Travel to local facilities

% Overnight travel: 0%

C. Utilization of Time and Equipment:


Laptop / desktop computer, telephone, projector

25% Lifting, moving, pushing and pulling equipment, cases, metal containers, or boxes in excess of:

Disclaimer: This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder. Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements. They may be subject to review. All positions within Crozier may include other duties as assigned.

Crozier is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or handicap.

Category: Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Value at s at and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to . See the Supplement to learn more about Equal Employment Opportunity.

Requisition: J0018350