Imaging Operations Supervisor, Federal-2nd Shift

Are you ready to help us move mountains?

The Imaging Operations Supervisor for Iron Mountain’s Digital Solutions team is tasked with overseeing the daily operations of the Imaging Center, where physical documents are transformed into digital assets, and data is extracted from digital content to enhance customer business processes. This role plays a pivotal part in guiding clients through their digital transformation journey.

What We Offer

• Work location: 8200 Preston Court, Jessup, MD

• Schedule: Monday-Friday, 3:15pm-12:00am

• FULL BENEFITS – 1st Day of Employment

• Competitive Pay with Annual Merit Increases

• 401(k) with company match & Employee Stock Purchase Program

• Tuition Reimbursement

• Must be willing and able to obtain a Public Trust Clearance - no cost to applicant and we guide you through the process

Key Responsibilities

• Provide daily direction to employees in order to accomplish projects.

• Manage project timelines, quality and outcome of Customers orders.

• Lead, mentor, cross train and provide accountable standards and measures to the department employees.

• Research and resolve customer issues, modify work procedures as needed to meet customer demand.

• Ability to assist in the invoicing process.

Requirements

• 2-3 years of supervisory experience in a production environment for a team of 15-30 employees in a similar field

• Strong team training and leadership skills

• Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills.

• Ability to assist in the invoicing process.

• Strong project management experience in a high volume production environment.

• This position requires effective communication, internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.

• Kofax knowledge is a plus

• Prior Federal document imaging is a plus

• Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.

Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Reasonably expected salary range: $60,600.00 - $75,800.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0084418