Iron Mountain Operations Jobs

of working.</p><p></p><p>Our <a href="" target="_blank">Cores Value</a><a href="" target="_blank">s</a> and <a href="" target="_blank">Code of Ethics</a> are our north star
ending an email to <a href="" target="_blank"></a> . See the Supplemen
y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Medical Records Clerk in Jacksonville, Florida

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Medical Records Clerk / Release of Information Specialist / ROI

Full Time

Shift: 5 options to choose

  • Monday - Friday 8:00 am - 5:00 pm

  • Thursday - Saturday and every other wednesday 6:00 pm - 6:00 am

  • Thursday - Saturday and every other wednesday 6:00 am - 6:00 pm

  • Sunday - Tuesday and every other Wednesday 6:00 am - 6:00 pm

  • Sunday - Tuesday and every other Wednesday 6:00 pm - 6:00 am

Hours per week: 40 - 45

Pay: $14 to $18.00 per hour depending on shift and experience, paid biweekly

Benefits: Medical, Dental, PTO, 401K starts first day of employment

Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:

  • Medical, dental, and vision benefits beginning first day of employment

  • Paid vacation, holidays, sick, and personal time

  • A competitive wage scale with annual merit increases

  • Tuition reimbursement

  • Employee Stock Purchase Program

What you’ll do:

  • Processes all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner

  • Safeguards and protects the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines

  • Reproduced the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy).

  • Identifies the status type for the request for information (walk-in, fax request, prepayment) and enter pertinent data into the release of information tracking application.

  • Verifies the accuracy and quality of reproduced work and data entry prior to providing information to the requestor.

  • Ensures that work is performed in accordance with federal and state statutes.


  • Prior Medical Records or Medical Front Office experience preferred

Category: Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0053396