Iron Mountain Operations Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Medical Records Clerk in Jacksonville, Florida

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

​Medical Office Specialist / Release of Information Specialist / ROI

Full Time

Temp to Perm

Shift: Monday - Friday

Start Time: 8:00 am - 5:00 pm

Hours per week: 40 - 45

Pay : $13.50 per hour, paid biweekly

Benefits: Medical, Dental, PTO, 401K starts first day of employment

Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:

  • Medical, dental, and vision benefits beginning first day of employment

  • Paid vacation, holidays, sick, and personal time

  • A competitive wage scale with annual merit increases

  • Tuition reimbursement

  • Employee Stock Purchase Program

What you’ll do:

The Release of Information Specialist

  • Processes all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner

  • Safeguard and protect the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines

  • Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy).

  • Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application.

  • Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor.

  • Ensure that work is performed in accordance with federal and state statutes.

Job Requirements:

  • Prior Medical Records or Medical Front Office experience preferred


Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0036042