Iron Mountain Solution Development Specialist in Hilden, Germany
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
**Candidates can be located in France, Germany or Romania, working remotely. For this role we require candidates to be fluent in English and either French or German
- Iron Mountain is seeking a Pre-Sales Solution Development Specialist (SDS) to support national and enterprise accounts. The ideal candidate will have 2+ years of experience in outsourced document imaging, digital capture services, technical solution design, and subscription software sales for teams within an Enterprise organization. This role will require a willingness to travel, though with an expectation of around 25%. The Solution Development Specialist will be essential to the continued success and growth of our Global Digital Solutions (GDS) business.
Technical Subject Matter Expertise: The Solution Development Specialist will have the ability to communicate a clear understanding of modern as well as historical Enterprise technology regarding document imaging, indexing capture processes (manual and electronic), content repository management, data protection and archiving solutions based on experience from a background in Pre-Sales solutions design, architecture, implementation, administration, or sales engineering for relevant solutions. The Solution Development Specialist will leverage this expertise to properly design, position and sell Iron Mountain solutions to solve prospects business and technical requirements.
Presentation and Communication: The Solution Development Specialist will be responsible for understanding, designing, and positioning Iron Mountain digital solutions. They will partner with the Iron Mountain sales organization to gain an understanding of the customer’s technical and business challenges and appropriately architect, demonstrate and position Iron Mountain solutions to solve these challenges.
Proven ability to advance sales: The Solution Development Specialist will assist the Iron Mountain sales organization to advance customer engagements. The Solution Development Specialist is engaged by the Iron Mountain sales team when an opportunity is identified and qualified to aid in deal advancement.This advancement includes setting expectations, positioning value and providing solution design to solve customer technical and business challenges. The Solution Development Specialist’s goal is to increase Iron Mountain digital solutions sales.
Scoping and Solution Design across the Iron Mountain Digital portfolio
Understand customers physical and digital information environment and identify challenges; provide problem solving as it relates to Iron Mountain services
Provide solution configuration recommendations, architectural diagrams, quote/schedule/contract/SOW creation, modification and support
Present solution overviews and demonstrations
Answer sales teams questions and provide training as needed
Support technical portion of RFPs and RFQs
Exceed assigned pipeline and quota achievement
Number and size of opportunities supported
Solution Designs and successful customer business outcomes
Revenue achieved for digital solutions
Preferred experience: 2+ Years of experience and/or certifications in at least 2 of the following primary disciplines:
Experience in solution development, pricing and demonstrating scanning, outsourced imaging services
Experience in indexing technologies, manual (offshore and onshore) and digital (OCR, ICR, ML, HITL)
Content Services, Workflow, Business Process Management and Information Governance
Cloud SaaS experience in the content services platform and information management market
Experience in data recognition / analysis technologies and how they are used in Machine Learning, Data Analysis, Artificial Intelligence, Cognitive Neural Networks, ECM-solutions, Document Management
Background and proven experience of consultative solution approaches, pre-sales process and technology focused-solution selling
Ability to team effectively internally at Iron Mountain and externally with customer personnel
Excellent written, oral and presentation skills
Strong interpersonal, planning, and analytical skills
Self-motivated and a strong drive to seek information and support in succeeding
Ability to make decisions and think in broad terms, considering the impact to the entire company.
Enterprise Data Protection - Understanding of security, backup, recovery and data protection applications
Enterprise data archiving techniques and applications
Category: gja_Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE