Iron Mountain Operations Jobs

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y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain ROI Coordinator in Gainesville, Florida

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

ROI Coordinator

Full Time

Shift: 8:00 am - 5:00 pm, Monday - Friday

Hours per week: 40 - 45

Benefits: Medical, Dental, PTO, 401K starts first day of employment

Pay: $18.00 per hour, paid biweekly + OverTime

Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:

  • Medical, dental, and vision benefits beginning first day of employment

  • Paid vacation, holidays, sick, and personal time

  • A competitive wage scale with annual merit increases

  • Tuition reimbursement

  • Employee Stock Purchase Program

The ROI Coordinator will be responsible for assisting the ROI Manager or ROI Supervisor in leading and managing all aspects of the release of information function, including resources, policy and procedure maintenance, customer service and support, productivity measures and collection of revenues.

  • Meets or exceeds service level expectations of customers at on-site facilities and Iron Mountain Record Centers.

  • Maintains a working knowledge of and complies with state and federal regulations (HIPAA) surrounding the release of protected health information. Routinely communicates with the Corporate Services Release of Information team members regarding industry updates, workflow efficiencies and program changes.

  • Reports performance metrics that contribute to operational excellence initiatives within the entire organization and overall for the release of information service offerings.

  • Periodically attends meetings for maintenance of credentials and educational sessions that support the release of information functions, if applicable.

You must possess the below minimum qualification to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates

Experience listed below could be obtained through a combination of schoolwork, classes, research, or any relevant previous job or internship experience

Minimum Qualifications:

  • Associate’s or Bachelor’s Degree or equivalent experience required

  • A minimum of 1+ years of health information management, service industry or healthcare experience required

  • Prior experience in the release of information process and regulatory guidelines for the release of protected health information

  • HIPAA knowledge preferred

  • R.H.I.T. credentials preferred


Category: Operations Group

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0054536