Record Center Coordinator

Responsibilities:

A Record Center Coordinator internally services the customers by maintaining their inventory through performing and coordinating the workflow of record center tasks including put-away, retrievals, internal moves, destruction, permanent withdrawals, and any other projects requested.

WHAT WE OFFER

• Rate of Pay: $26/hr - $28hr, paid biweekly

• Location: 811 Route 33, Freehold, NJ

• Monday-Friday - Full-time

• Shift: 9:30am - 6:00pm

Key Responsibilities :

- Responsible for executing services requested by the clients in Iron Mountain facilities within the district.

- Responsible for the workflow coordination of a team of record center specialists by defining and assigning daily work duties. Responsible for productivity, quality, and completion of daily work assigned.

- 1 year of Supervisory experience in a warehouse environment for a team of 12 - 15 employees ​

- Assist in procedural training of new Record Center Specialists.

- Individual and team responsibility for customer transactions

- Process all incoming orders including, scanning carton barcodes and locations, storing items in the record center, downloading scanned information, investigating and resolving all exceptions, and closing the order in SafekeeperPlus.

- Process retrieval orders including pulling the items, verifying items, closing service orders on SafekeeperPlus manifesting all orders, and preparing for shipment to the customer

- Process all internal moves including pulling customer material from one location and storing it in another location, investigating all exceptions, and closing all work orders in SafekeeperPlus.

- Process all destruction including pulling required material, verifying it for accuracy, preparing it for destruction, and investigating and resolving all exceptions.

Research and resolve discrepancies encountered during the above processes and communicate difficult issues or problems to the supervisor

- Prepare and process all record center paperwork necessary to accomplish the above processes

- Observe all safety procedures and report safety issues

- Perform other duties as assigned

Requirements:

- High School education with 1 to 3 years experience in a service industry

- Attention to detail, ability to read and write, professional communication skills

- Ability to coordinate work and set up workflow priorities

- Strong organizational skills

- Ability to understand and execute instructions and perform routine problem-solving. Ability to make judgments and decisions independently and in conjunction with others.

- Ability to perform repetitive work

- Ability to interact with a variety of people inside and outside the organization

- Ability to work the shifts provided based on the volume dictated by our business

- Ability to handle physical work which includes lifting and carrying an average of 50 pounds

- Ability to work in a dusty environment, fast-paced, the environment that is not climate controlled

- May be required to travel between facilities, ability to climb stairways

- Able to work overtime as required

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

- to comply with all applicable laws, rules, regulations, and company policies

- exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

- complete required training within the allotted time frame

US : Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

Reasonably expected salary range: $52,200.00 - $65,300.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0088975