RESIDENT DATA SPECIALIST

Iron Mountain are looking for a Resident Data Specialist to join our team to provideonsitesupporttotheclientandtheircustomersbyretrievingandarchiving documents

Key Accountabilities

• Ensure all queries are dealt with in a professional and timely manner

• Supply timely and accurate reports on activities

• Liaise directly with customers

Key Relationships

(External and Internal Contacts)

• Clients and their customers

• Colleagues including project teams on site

• Site Supervisor and the scanning teams at Fishponds and Stone

Focus

(Nature of Interaction)

• Support in retrieval and archiving documents, answering queries and providing process knowledge to the customer

• Managing deliveries and collections

• Physical precataloging of records

• Assistance with queries and supplying timely and accurate reports on activities

• Adopting best practice from existing processes at Fishponds site

Knowledae/Skills/Experience

Desirable

• Abilitv to learn new computer proorams i.e. Zamiz

• MS Office (inc Access) and Outlook

• Fast accurate keyboard skills

• Ability to work to deadlines and set own priorities

• Ability to work within a small team

• Problem solving ability

• Confidence to work with clients/customers at all levels

Experience:

• IM Connect

• Cataloguing of client data including indexing principles

• Customer service

• Must be physically fit and able to lift boxes

Mobility Requirements:

• Must be able to travel to our Stone site in Stafford when required

• Basedatclient site

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0081495