Iron Mountain Mortgage Solutions Trainer in Dallas, Texas
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
Mortgage Solutions Trainer Full Time Iron Mountain Dallas Iron Mountain Incorporated (NYSE: IRM) is a global business dedicated to storing, protecting and managing, information and assets. Organizations across the globe trust us to store and protect information and assets. Thousands of local enterprises work with us, as does almost all of the FORTUNE 1000. From critical business information to geological samples, works of fine art to original recordings of treasured artists, our customers can rely on us to protect what they value and help unlock its potential. Join our team and you will experience a total rewards package to support your health, life, career, and retirement including:
A comprehensive health and wellness package to include, medical dental, and vision - on your 1st day of employment
Paid vacation, holidays, and sick/personal time
401K with company match
Employee Stock Purchase Program
Pay: 50K - 60K Shift: 8am - 5pm Role will be responsible for centralized mortgage training program which includes: Corporate training, Agency training as well as specialized training. Additionally responsible for training and procedure interaction between client and IM organization responsible for the client programs Key Responsibilities:
Create and maintain current training material for both organization and customer specific training.
Analyze the effectiveness and relevance of on-going training curriculum and delivery; identify needs, and formulate appropriate recommendations of action plans for enhancements.
Organize and develop training documentation, reference library, multimedia visual aids, testing and evaluation and other educational materials to support curriculums.
Measure and monitor training effectiveness, analyze results and make modifications where appropriate.
Provide a standard architecture design and structure for training programs.
Support new product or service launches by participating in project teams and ensuring training programs are prepared to support launches of new initiatives.
Develop and maintains a skill based certification program for all roles that aligns with organizational objectives.
Additional coordination of team events as needed
Interpersonal Skills: This position requires good communication skills to communicate effectively internally and externally and be effective with training. There will be interaction with multiple areas of Iron Mountain which included Iron Mountain teams outside of current division. External communication may consist of customer calls, written and verbal communication. Qualifications:
This role requires a least 3-5 years of experience in the creation and/ or delivery of adult education programs
Knowledge of the principles of adult learning as well as overcoming the barriers to their motivation will be necessary.
This will require collaboration with field, centralized leaders to develop associated communication plan to share results internally and externally. Supplemental training adjustments and individual training goals will be established, dependent on these findings.
This individual should have excellent written and verbal communication skills.
They should have proven expertise in their ability to adapt to changing priorities, meeting deadlines and work well under pressure.
They should demonstrate extensive experience and judgment to plan and execute goals.
They should be competent in Microsoft office Suite and Google G Suite and proficient in all training modalities.
This person will support the Iron Mountain core values and lead with a positive attitude.
This person will have a proven track record of exemplary problem solving and creative thinking skills.
Education / Experience: 4-year College Degree / 3 - 5+ Years
Preferred knowledge of Fannie, Freddie, Ginnie certification a plus
It is the responsibility of every Iron Mountain employee:
to comply with all applicable laws, rules, regulations, and company policies
to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
to complete required training within the allotted time frame
Every Iron Mountain employee has an obligation to promptly report issues and violations. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE