Iron Mountain Operations Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Mortgage Solutions Specialist II in Dallas, Texas

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.


OPEN INTERVIEWS!! | Mortgage Solutions Specialist I & II


Join our team and grow with us!

Thursday, August 5, 2021

Location: Iron Mountain

2322 French Settlement Rd, Suite 100, Dallas, Texas 75212

Pay ranging from $15 to $17/hourly based on Experience


Bring a mask and a printed copy of your resume

Iron mountain is hiring Mortgage Solutions Specialist II who are p assionate about meeting goals and individual metrics while processing financial documents in a fast pace environment. This role gives you an opportunity to help drive customer a customer obsessed culture while working with a collaborative team.

The Mortgage Solutions Specialist II should have a strong acumen in mortgage document preparation and certification along with knowledge of Fannie Mae, Freddie Mac and Ginnie Mae guidelines. They embrace a collaborative team environment in a fast paced, customer obsessed culture that brings customer delight.

The ideal candidate for this role must be able to manage a high volume workload and deliver on customer KPI’s and Goals. They enjoy working at a fast pace while researching and resolving customer issues. They have excellent PC and keyboarding skills and have a high level of attention to detail. They also enjoy repetitive work and sitting at a workstation 80% of the day.

What’s in it for YOU?

  • Shifts: 1st and 2nd shift positions

  • Hourly pay- $17 per hour + overtime

  • Quarterly Performance Bonuses

  • Benefits day (1) of employment

  • 2 weeks paid vacation, 7 paid holidays (3 floating holidays per year), Sick/personal time

  • Other benefits as listed below

Mortgage Solutions Specialist II Responsibilities:

  • Accurately processing financial documents

  • Consistently meet/exceed customer service level standards and metrics

  • Cross train employees or provide new hire training as needed

  • Effective communication with peers and leaders

Required Skills

  • Basic verbal and written communication

  • Strong organizational and time management

  • Critical thinking and problem solving

  • Excellent PC and keyboarding

  • Ability to move quickly/accurately with hands while multi-tasking


  • Minimum education- HS Diploma/GED

  • Preferred education- 2YR degree

  • Minimum experience 3-6 months

  • Preferred experience 1+yrs


  • EAP- Employee Assistance Program

  • Quarterly Performance Bonus

  • Competitive Benefits Package

  • 401K w/ Company Match

  • Employee Stock Purchasing Program

  • Referral Bonuses

  • Tuition Reimbursement

  • Employee Discounts

  • Education Assistance

  • HAS/FSA savings accounts

  • Legal plan

  • Life and AD&D Insurance

  • Short-term and Long-term disability coverage options

  • Medical, Dental, Vision Benefits available immediately


Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0023633