Test Engineer
- Job Category: Operations Group
- Job Type: Full time
- Reqid: J0083587
Key Responsibilities:
Hardware Testing & Maintenance
Perform testing on laptops and computers (e.g., Dell) to ensure functionality and performance.
Set up, troubleshoot, and maintain hardware components such as laptops, desktops, and peripherals.
Ensure all equipment is compliant with company standards and meets operational requirements.
Hardware Maintenance & Support
Set up, repair, and maintain computers, servers, and IT equipment.
Diagnose and resolve hardware issues, including data erasure machines.
Ensure proper performance and reliability of IT systems.
Troubleshooting
Identify and fix hardware, software, and network issues.
Provide timely support for IT-related problems in the workplace.
Testing & Configuration
Assist in configuring and testing IT hardware for optimal functionality.
Conduct performance tests and basic diagnostics for equipment.
Documentation & Reporting
Maintain accurate records of repairs, setups, and maintenance activities.
Prepare basic reports and updates for the team.
IT Support
Support end-users with IT issues, including software and hardware troubleshooting.
Provide assistance with Microsoft Office applications and other workplace tools.
Collaboration & User Support
Work closely with the team to identify and resolve recurring IT issues.
Provide clear and friendly guidance to users on troubleshooting and IT best practices.
Qualifications:
Diploma / High vocational Certificate or vocational certificate (engineering degree not required).
2-3 years of experience in IT support or hardware maintenance.
Familiarity with computer hardware, networks, and troubleshooting.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Strong communication and problem-solving skills.
Proficiency in English both writing and speaking
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0083587