Operations Training Supervisor

We are looking for two Operations Training Supervisors to join our team. In this role, you will be part of a dedicated workforce in a global company that celebrates the skills you bring.

Our Operations Training Supervisors are responsible for working with the leadership team to improve efficiency within the department, as well as determine business strategies to improve performance and productivity. In addition, the role will provide opportunities to collaborate with multiple teams, determining process improvements, as well as ensuring a better customer experience.

WHAT WE OFFER:

• An ever-evolving global organization focused on transformation and innovation

• A support system in which you can voice your opinion, share feedback, and be your authentic self

• Competitive benefits to support your career, family, personal wellness, and financial wellbeing

• Pay: Starting at $72,000/an and is Bonus Eligible

• Schedule: Monday through Friday, typically 8 AM to 5 PM

• Location: Charlotte, NC AND Arden Hills, MN

RESPONSIBILITIES:

• Build and gain consensus on operational excellence strategies for targeted teams.

• Coach leadership in implementing operational excellence strategies and establish process steps and timings.

• Collects and analyzes production data to identify opportunities for managers to coach more effectively or improve operational performance.

• Work to integrate technology solutions in a sustainable efficient manner

• Collaborate with technology partners and operations leadership to transform processes to fulfill customer needs in new creative ways

• Create business use cases to change existing Iron Mountain Image Capture systems and reporting to better user or management workflows.

• Own or collaborate on other strategic initiatives as required.

Qualifications:

• Bachelor’s degree in Analytics, Engineering (Industrial, Manufacturing, or Process), Business, or related field. Substantive relevant experience may be substituted.

• Digital Operations leadership experience preferred, but not required

• Experience with Microsoft Excel, Google Sheets, and presentation tools (Google Slides, Microsoft Powerpoint).

• Analytical mindset with the ability to interpret data and production trends.

• Ability to work collaboratively in a team environment.

• Growth mindset and consultative approach to partnering with internal and external teams.

• Strong communication and interpersonal skills.

Reasonably expected salary range: $72,000.00 - $96,000.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0087613