Job Information
Iron Mountain Operations Supervisor in Charlotte, North Carolina
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.
Operations Supervisor
Full Time
Shift: Monday - Friday 8:00 am - 5:00 pm
Hours per week: 45
Salary: $68,000 - $70,000 depending on experience
Benefits: Medical, Dental, PTO, 401K starts first day of employment
Join our team and you will experience a total rewards package to support your health, life, career and 401K retirement including:
Medical, dental, and vision benefits beginning first day of employment
Paid vacation, holidays, sick, and personal time
A competitive wage scale with annual merit increases
Tuition reimbursement
Employee Stock Purchase Program
The Operations Supervisor oversees all daily operations of the center in the most cost-effective and customer-satisfying manner. This leader will coach a high-performance team and adhere to federal, state and Iron Mountain regulations.
Key Skills, Requirements and Competencies:
Supervisor and assigns specific responsibilities to all operations personnel
Motivates, mentors and empowers team to meet and exceed standards or set goals
Monitors employee attendance, productivity and other performance markers
Effectively uses metrics to aid accountability and measure performance
Possesses excellent communication skills
Ensures that the branch provides the finest internal and external customer service
Builds internal and external relationships; fosters collaboration
Provides relief coverage for operational duties when employees utilize time off or are absent
Prepares accurate reports
Is open to weekend work, if required
Ensures compliance of all federal, state and company regulations
High school diploma or equivalent; college degree preferred
Valid state driver’s license with clean driving record; able to pass pre-employment drug testing and a background investigation as conditions of employment
Ability to lift 40 to 50 pounds
Minimum of two years’ supervisory experience in a warehouse, distribution, operations or other service-related environment
Computer proficiency (Word, Excel, Outlook)
Ability to complete paperwork in English accurately and completely
Strong attention to detail
Strong customer service skills; values customers and communicates with them in a professional manner
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0042206