Iron Mountain Operations Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Operations Service Specialist in Charlotte, North Carolina

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

A Vault Specialist internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested.

What's In It For Me

  • Competitive Pay

  • Competitive Benefits Package

  • 401K w/ Company Match

  • Employee Stock Purchasing Program

  • Referral Bonuses

  • Tuition Reimbursement

  • 2 Weeks Paid Vacation, 7 Paid Holidays

  • Medical, Dental, Vision Benefits available immediately

Full Time Schedule and Compensation: $16.50/hr-$17.00/hr generally working 3:00pm-11:00pm Monday- Friday

Job Duties:

  • Filing customers media in/out of slots and cycling containers to/from shelves in the company vaults.

  • Completing and maintaining all records and forms with respect to receiving and/or releasing customer data, including the filing of vault paperwork.

  • Answering incoming client phone calls and contact clients via telephone.

  • Utilizing production tracking software for inputting and tracking of all media/container processing and payroll hours.

Job Requirements :

  • As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

  • 1 year past work experience in a service industry and/or a team oriented environment.

  • High school diploma or GED equivalent is required.

  • Flexibility in your schedule is a must for any qualified candidate.

  • Computer proficient with MS Office and comfortable learning new technologies.

  • Ability to communicate verbally with customers via telephone, and able to read/verify groups of numbers continuously during shift.

  • Strong customer service.

  • Strong attention to detail and accuracy.

  • Ability to lift 40 pounds.

  • Must be at least 21 years old with a clean driving record, be able to pass pre employment substance abuse screening, a background check

Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0035783