Iron Mountain Imaging Operations Manager in Cerritos, California
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.
As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.
WORK LOCATIONS: Oakland/Livermore/Cerritos CA
The Imaging Operations Manager is responsible for managing and performing day to day operations for the Branch / District Imaging Operations and facilities. Responsibilities for this position will include managing the workflow processes, ensuring imaging standards are practiced and followed, assessment of facility performance and capacity, liaison for all implementations and represent the branch / district on the DS operations call.
Manages all activities related to the imaging operations
Analyzing and modifying workflow performance
Maintain all related imaging equipment
Supporting local sales staff and training of new staff in all phases of the imaging process.
Will assist when necessary support of batch classes based on need
Makes recommendations to management on desirable additions, replacements or changes
Coordination of local operations for proper chain of custody / security
Included as part of the operation responsibility is capacity planning which includes managing the throughput of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.
Key Skills, Requirements and Competencies:
Bachelor's degree in business or computer science; may have post-graduate education or training.
Requires a minimum of 5 - 10 years of operations management experience in the Windows environment and imaging, experience with Kofax is a plus.
Active participation in the operations, support and maintenance of all aspects of imaging practices within Iron Mountain
Business to Business communication and relationship building.
Strong people management skills
Customer Facing experience REQUIRED
P & L Management REQUIRED
Must have the ability to lead large teams.
Managed a team of 150-200 people.
Ensure process and procedures are in place to ensure Iron Mountain security policies and controls are met related to imaging
Imaging Production background Preferred
Excellent knowledge of imaging operations and workflow
Excellent knowledge of imaging software (Kofax ascent capture a plus)
Excellent knowledge of computer and scanner operation
Excellent knowledge of Windows environment with some knowledge of networking
Category: Operations Group
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE