Iron Mountain Operations Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Release of Information Specialist (Part-Time) in Birmingham, Alabama

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

Our part time Release Of Information Specialist are the face of Iron Mountain. See below!!!

LOCATION: 240 A Lyon Lane, Birmingham AL 35211

Salary: $17.50 per hour.

Shift: Saturday - 12 Hours:

  • 7:00am -

  • 7:00pm OR

  • 7:00pm - 7:00AM



  • Process all requests for release of information by locating and retrieving the corresponding protected health information.

  • Safeguard and protect the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and Iron Mountain policy.

  • Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena) and methodology established by the customer or Iron Mountain Record Center (i.e., fax, scan, photocopy).

  • Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor.

  • Generate cover letters/pre-payment notices/ invoices and mail information to the requestor. Upon receipt of payment or pre-payment process payment.

  • Direct difficult inquiries or complaints to the appropriate person.

  • Identify issues impacting ability to perform duties as assigned.Contact customers when problems arise, as appropriate and in accordance with Iron Mountain policy.


  • A minimum of 1-3 years of customer service experience, records management or healthcare experience required.

  • High comfort level with computer programs and software. Proficiency with data entry functions.

  • Strong organizational and interpersonal skills; attention to detail and the ability to multitask.

  • Must be able to interpret Iron Mountain Release of Information Guidelines for validation of all ROI requests received.

  • Resources on site at a medical facility may interface with a variety of 3d parties including patients, physicians, HIM staff and walk-in ROI requestors.

  • Licenses & Certifications Required: Credentialed resources (e.g. Registered Health Information Technician (R.H.I.T.)) must maintain continuing education requirements to retain credentials.


  • High School Diploma or GED required, associate’s degree preferred, R.H.I.T. desired.

Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0031490