Job Information
Iron Mountain Project Assistant in Berlin, Germany
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
The Operational Communications Manager supports the development and execution of internal communication initiatives for the Berlin site, with a particular focus on (but not limited to) the Berlin GDS Operation.
The Operational Communications Manager works with other team members to develop and implement internal communication strategies, key messages, materials and channels in support of specific projects and issues, and is responsible for providing counsel and support to senior leaders and customers in the site and functions they support.
The Operational Communications Manager serves as a member of the operational team, delivering internal communications solutions that support the site needs as well as the customer needs, are consistent in their quality and delivery, and measurable in their results.
What you will do:
Act as the internal communications business partner for the Berlin site – supporting its senior leaders and initiatives they lead or implement
Work closely with local internal communications resources (task leaders and team leaders) onsite to ensure the company’s as well as the customer’s internal communications strategy and approach is implemented consistently
Own and drive initiatives and programs that measurably improve employee engagement and the overall effectiveness of internal communications at Iron Mountain
Act as the internal communications business partner in the operational team for the operations manager for the Berlin site. Provide direct leadership communication support and counsel that enables them to communicate strategic priorities effectively and maintain high levels of visibility and trust with their employees
Provide indirect internal communications support and counsel to other senior leaders in the Berlin site that enables them to communicate effectively with their teams – leveraging toolkits and other internal communication guidelines
Provide effective change communications support and counsel for initiatives within the site, or for initiatives led by the wider company which affect the site.
Provide communication and updates regarding project status and customer satisfaction
Ensure all internal communications content produced for the unit consistently reflects the company brand and tone of voice – including coaching and advising colleagues who are responsible for delivering day-to-day communications and content
Support the delivery of activities to measure employee engagement and the effectiveness of internal communications – including annual and pulse surveys and focus groups.
Track progress of projects
What you will bring to the role:
Native or fluent German speaker, English also requried – other European languages are an advantage
2-4 years’ experience – ideally with a bachelor’s degree in marketing, journalism or communications/PR
Strong relationship and stakeholder management skills - able to influence and provide strategic advice and counsel to senior leaders, work effectively with SMEs on projects, and manage partners and colleagues to operationalise internal communications plans
Solid business acumen - able to get quickly under the skin of the site, and understand how it works and its key priorities
Strong internal and change communications skills - including communication planning, message development and measurement
Strong writing and editing skills - able to turn complex material into simple and compelling content that reflects Iron Mountain’s tone of voice
Proactive self-starter - can think and act strategically and tactically, and work quickly, flexibly and accurately on multiple projects under pressure and to tight deadlines, independently and as part of a team
What we offer:
Be part of an ever evolving global organization focused on transformation and innovation.
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
Global connectivity to learn from 26,000+ teammates across 52 countries.
Be part of a winning team who embrace diversity, inclusion, and our differences.
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.
The possibility of working from home.
#LI-Remote
Category: Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0057817