Iron Mountain Operations Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Operations Manager in Albuquerque, New Mexico

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.


The Operations Manager (OM) is responsible for managing the entire warehouse area including OPS, Shipping, Receiving, Inquiry and Custom Assembly. The OM insures that all orders are processed within Comac’s guidelines. The OM is responsible for training all new logistics employees. The OM is also responsible for all logistics processes and meeting the goals and objectives of the Facility. The Operations Manager reports to the Managing Director.

Key Skills, Requirements and Competencies:

  • Responsible for the efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control.

  • Establish production processes and continuously measure performance.

  • Manage workload to meet workloads, goals, and guidelines consistent with the Facility’s profit objectives.

  • Continuously review areas of responsibility to increase productivity and improve efficiency.

  • Ensure all work is performed by the specified turnaround time (standard is 99.8% on time).

  • Responsible for employee safety, security of the building, equipment, and grounds.

  • Responsible for the efficient allocation and utilization of manpower, equipment, and resources.

  • Communicate and interact with employees to optimize task performance while maintaining a high level of morale.

  • Ensure that measurable “standards & expectations” for each position in departments are written and updated frequently.

  • Train employees in key job skills.

  • Provide leadership to the team, set a personal example for others to emulate.

  • Keep all commitments, operate with integrity, and promote “open book” management style.

  • Have the Facility pass the corporate audits twice per year.

  • Bachelor’s degree preferred or eight to ten years of experience in fulfillment.

  • Efficient with mathematical calculations.

  • Ability to communicate thoughts clearly and professionally, both verbally and in writing.

  • Proficient in reading, writing, and speaking English.

  • Proven work experience in team-oriented, participative management environment.

  • Proficient in the use of the GroupTrak and DataTrak systems. Able to create queries and generate reports from the database.

  • Proficient in the use of third-party software and systems used in the operations environment.

  • Experience in leading, motivating, and training employees.

  • Standing, walking, talking on phone to clients, typing on a computer for eight hours.

Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0039123