Iron Mountain Operations Jobs

y Policy Statement, <a href="">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Estimates Associate - Crozier in Albany, New York

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional. It creates exceptional.

As a trusted partner to our clients there is a requirement that our Mountaineers must be vaccinated.

Position is remote


The Estimates Associate is responsible for providing New and Business-to-Business clients with estimated costs and execution of regional, domestic and international services, and is organized within the Client Services team at Crozier. General responsibilities include; Estimation and coordination of projects, while working alongside our Project Managers and Business Development Executives.

Job Responsibilities:

  • Manage inbound [web or call] client requests as well as B2B Clients

  • Lead evaluation and client research

  • Onboarding New Clients - Knowledgeable about the Crozier suite of storage and services

  • solutions

  • Basic SFDC [SalesForce] opportunities entry and lead pass where appropriate following the Sales Deployment Guidelines

  • Utilize tariff and existing pricing tools approach to build estimates for regional, domestic and international services

  • Booked job task entry and maintenance [dates, tasks, subtasks, expenses and paperwork]

  • Provide clear and concise directives to operating depts and third party vendors

  • Manage costs and ensure projects are delivered within or on budget, subject to scope change

  • Maintain operations and financial compliance, as well as uphold Project Management standards

  • Support Project Managers with standard estimates generation for overflow requests or by need basis

  • Consult or pass to Project Management or specialist function for problem solving, change management and escalation where appropriate Provide the highest level of client experience

  • Utilize problem-solving abilities if changes to the project occur – work through issue resolution to completion, delegating or escalating when necessary

  • Provide the highest level of client experience

Core Responsibilities:

  • New Client Onboarding / introduction and growth

  • Project pricing

  • Opportunity Facilitation

  • Project Management support

Experience, Skills and Attributes:

  • 1-2 years experience in a providing estimates and/or services across a wide variety of art services and shipping needs

  • Knowledge and passion for all things art related, including the latest industry advancements

    • Proven team player with a track record of strong client relations
  • Ability to work effectively and collaboratively across several teams/departments

  • Strong work ethic with an ability to manage workload while efficiently and effectively prioritizing responsibilities to meet deadlines

  • Excellent communication skills – both written and verbal

  • Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment

  • Strong organizational, analytical, and time management skills

  • Strategic thinker who is solutions-oriented and proactive in problem solving

  • Salesforce CRM and International Shipping experience recommended, but not required.


We believe that art has the power to change our lives and the world for the better; how art gets there - from museums across the world to regional art galleries to the intimacy of someone’s home - matters to us. If you share this belief, please join us in our mission to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture. Crozier is seeking an Estimates Associate to join our team.

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, storing and protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and bespoke archival solutions are some of the specific services Crozier’s affiliation with Iron Mountain affords.


  • Be part of an ever-evolving global organization focused on transformation and innovation

  • A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

  • Global connectivity to learn from teammates who share your passion for art.

  • Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement

  • Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, bring your best self to work. We insist!

Category: Operations Group

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0044394